Shipping & Returns Policy
Return Policy
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All our products are handcrafted by skilled artisans with attention to detail. In a few cases, there may be minor blemishes and imperfections in the making as not any two products could be similar.
Return requests will be accepted for manufacturing defects and transit damages only.
Product can be returned within 10 days of the order being delivered. To place a return request, login to your account, select order and place return request.
Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Refund Policy
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Once the Product is received to the company successfully, AAYUVEDA will instantly initiate the refund to your source account or chosen method of refund within 7 working days. Refund and Cancellation for Service Provider Company Due to service providers in nature “NO REFUND”,“NO CANCELLATION” will be entertained once the Payment has been made.
Cancellation Policy
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Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed/shipped, no cancellation request will be entertained. However return is possible for all orders/products on account of manufacturing defects or transit damages.
Shipping & Delivery Policies -
AAYUVEDA ships its products to almost all parts of India. Orders placed will be shipped within 24-48* hrs. We ship on all days except Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 7 business days of shipping (business days exclude Sundays and other holidays). For other areas the products will be shipped through India post and may take 1-2 weeks depending on location. At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which AAYUVEDA is not liable and would request its users to cooperate as AAYUVEDA continuously tries to nought such instances. AAYUVEDA reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.
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For more queries,
contact customer care: care.aayuveda@gmail.com