Customer Onboarding
Onboarding to ZebiHR
The onboarding process is probably the most important stage of your lifecycle with us. While it comes right at the start of your journey, it sets the tone for the whole relationship with our product and company. We understand that once done well, it sets you up for success and clearly demonstrates the value of our product but if done poorly, it leaves you questioning why you signed up in the first place.
The onboarding process aims to deliver value to you as early as possible, even in its first use, if possible
Your 6 step onboarding process
Customer Sign Up
We make it very easy for our customers to sign up for our product with minimal information requested and absolutely no payment links or details required. ZebiHR believes in both, our product as well as our clients
First Login
You may have seen our product demo, watched the product tour, and seen a ton of screenshots, but the first login is your first experience about us. We ensure that your account is fully setup to get you started
Masters Setup
Our experts not only explain you the value of setting up the masters right but also bring to the table the best practices within the HCM space & help you enable the most appropriate policies. Needless to say, they assist you while you actually setup too.
Data Import
Use our ready to download excel templates that can help you upload voluminous data using excel sheets instead of manually keying in your initial data. Our error reports advice you on the exact data errors, if any. Feel free to ask us to standby while you run your imports.
Product Training
We now run a product walkthrough with super users and trainers from your organization with real data and policies about your own company. This session help you validate the finer details and also prepare to launch and train your own internal teams.
Fowupoll
We believe in engagement and that our onboarding process does not end once you have successfully logged in. We also share a specially curated training snippets which you can share with your team members, in case they need any help. Reach out to our support and trust us as WE CARE for you!
We follow the same routine
even if you are running a trial!
People are the key to workplace excellence. If you give HR knowledge and time to work with people, they can build the kind of culture, policies, and people practises that set entire organisations free to be better at what they do. And when you give employees the power to help themselves, they feel more valued and capable as contributors rather than simple assets. ZebiHR is designed to do both.
